Legal Notice & Privacy Policy

In compliance with Law 34/2002 on Information Society Services and Electronic Commerce (LSSI-CE), this website is owned by:

Holder: Blanca Serrano
Commercial name: Plot Twist
Address: Calle Mallorca 214, 08008 Barcelona
Email: blanca@plot-twist.es
Website: www.plot-twist.es

Accessing and using this website grants user status and implies full acceptance of this legal notice.

In accordance with the General Data Protection Regulation 2016/679 (GDPR) and Organic Law 3/2018 on the Protection of Personal Data and Guarantee of Digital Rights, we inform you that we will process your personal data in order to provide the requested services and to inform you about the services published on this website.

The data provided will be retained while the relationship is maintained, until you request its deletion, or for 1 year from the last confirmation of interest. No automated decisions will be made. Data will not be shared with third parties except where required by law.

You may exercise your rights of access, rectification, deletion, limitation, opposition and portability by emailing blanca@plot-twist.es with the subject "LOPD". You may also contact the Spanish Data Protection Agency (www.aepd.es).

The purpose of this website is to present the professional services of Plot Twist, a commercial strategy consultancy for the hospitality sector. The information published is informative in nature and does not constitute a binding contractual offer.

The user agrees to use the website in accordance with current legislation and in good faith. It is forbidden to use it for unlawful purposes, introduce malicious software, copy or reproduce content without authorisation, or use it in any way that may cause harm to Plot Twist or to third parties.

All content on the website — texts, logos, images, design and visual identity — is the property of Blanca Serrano / Plot Twist and is protected by current legislation. Reproduction, distribution or modification without express authorisation is forbidden.

Plot Twist does not guarantee the permanent availability of the website nor the absence of errors in its content, and will not be liable for service interruptions, technical failures or misuse by the user.

The website may contain links to third-party sites. Plot Twist is not responsible for the content or practices of such sites.

Plot Twist reserves the right to modify this legal notice at any time. Modifications take effect from the moment they are published on the website.

This legal notice is governed by Spanish law. For any dispute, the parties submit to the courts of Barcelona.